Returns
If you decide to return something, please make sure that the item is in perfect condition. That means….
- no deodorant, perfume or make-up stains
- unworn
- unwashed
Items that are returned to us in a non-saleable condition will not be refunded and may be returned to you.
Reduced or unique products cannot be exchanged
This is how the return works in detail (Germany only):
- Go to:Â https://david-william.shipping-portal.com/rp/Â
- Enter postcode & order number
- Print return label
- Send it back
Once we receive your return, you will receive a full refund within 14 days. Please note that returns can take up to 7 days to reach us. At peak times, the return process may take a little longer.
Please note that we cannot cover the cost of returns.
This is how the return works in detail (worldwide):
- Go to: https://www.david-william.com/cancellation-policy/
- Fill out the sample cancellation form and send it to [email protected]
- We gonna send you an E-Mail with further instructions
Please note that we cannot cover the cost of returns.