Returns

If you decide to return something, please make sure that the item is in perfect condition. That means….

  • no deodorant, perfume or make-up stains
  • unworn
  • unwashed

Items that are returned to us in a non-saleable condition will not be refunded and may be returned to you.

Reduced products cannot be exchanged

This is how the return works in detail:

  1. Go to: https://david-william.shipping-portal.com/rp/ 
  2. Enter postcode & order number
  3. Print return label
  4. Send it back

Once we receive your return, you will receive a full refund within 14 days. Please note that returns can take up to 7 days to reach us. At peak times, the return process may take a little longer.

Please note that we cannot cover the cost of returns.