If you decide to return something, please make sure that the item is in perfect condition. That means….
- no deodorant, perfume or make-up stains
Items that are returned to us in a non-saleable condition will not be refunded and may be returned to you.
Reduced products cannot be exchanged
This is how the return works in detail:
- Go to: https://david-william.shipping-portal.com/rp/
- Enter postcode & order number
- Print return label
- Send it back
Once we receive your return, you will receive a full refund within 14 days. Please note that returns can take up to 7 days to reach us. At peak times, the return process may take a little longer.
Please note that we cannot cover the cost of returns.