Returns

If you decide to return something, please make sure that the item is in perfect condition. That means….

  • no deodorant, perfume or make-up stains
  • unworn
  • unwashed

Items that are returned to us in a non-saleable condition will not be refunded and may be returned to you.

Reduced or unique products cannot be exchanged

This is how the return works in detail (Germany only):

  1. Go to: https://david-william.shipping-portal.com/rp/ 
  2. Enter postcode & order number
  3. Print return label
  4. Send it back

Once we receive your return, you will receive a full refund within 14 days. Please note that returns can take up to 7 days to reach us. At peak times, the return process may take a little longer.

Please note that we cannot cover the cost of returns.

This is how the return works in detail (worldwide):

  1. Go to: https://www.david-william.com/cancellation-policy/
  2. Fill out the sample cancellation form and send it to [email protected]
  3. We gonna send you an E-Mail with further instructions

Please note that we cannot cover the cost of returns.

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